This private policy indicates what personal information is collected through the website, how the information is utilised, and how it’s safeguarded. The policy only applies to personal information collected through the website and mobile sites of the Bena Co.
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
With your consent, we require some pieces of your information, such as name, address, or email, to ensure the delivery of the order. Any information that is received will be kept confidential.
The information contained in this website is for general information purposes only. The information is provided by Bena Co. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits that are arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Bena Co. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Bena Co. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. With respect to each of your purchases, Bena Co. will automatically charge and withhold any applicable tax that it deems required in any applicable jurisdictions.
All transactions conducted by or with Bena Co., including sales of items shown on the Site, issuance of gift certificates and credit for returned merchandise, are made in Canadian Dollars (CAD).
Payment made by credit card or PayPal® in a currency other than CAD will be converted to CAD at the exchange rate determined by your credit card issuer or Paypal®. Please consult your credit card issuer agreement or the user agreement for the PayPal® services for information regarding the determination of exchange rates by them. These exchange rates may include a “spread,” or amount payable to PayPal® or the credit card issuer, which may result in the actual price paid being higher than the posted CAD price.
By ordering, you have and agreed to these rules below:
These rules are subject to change any time without notification.
If you entered in wrong information or bought wrong product, please email us as soon as possible with your order number, stating which corrections should be made.
Changes can only be made within 24 hours of placing the order. No changes can be made after this period.
Please note that making any changes to an order can result in a processing delay of up to 2 business days.
If you wish to cancel your order after payment is made due to any reason, please let us know within 3 hours of your purchase.
Shipping and handling charges are determined by the amount of your total order after any deductions and are calculated before taxes. All orders are subject to verification but not to special offers.
Bena Co. uses Canada Post for Delivery